Shipping Policy

Last Updated: [01 sep 2026]

At [Pawloft], we aim to provide a smooth and reliable shipping experience for every customer. Please review the following Shipping Policy before placing your order.

1. Order Processing

Orders are generally processed within [1– 3 business days] after payment confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

During busy periods, holidays, promotions, or unexpected circumstances, processing times may take longer than usual.

2. Shipping Time

Estimated delivery times may vary depending on your destination and shipping method.

Estimated Delivery Time: [5–10 business days]

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to customs, weather, carrier issues, holidays, high order volumes, or other circumstances beyond our control.

3. Shipping Costs

Shipping fees will be displayed at checkout before you complete your purchase.

Where free shipping is available, the applicable products or minimum order requirements will be clearly stated on our website.

4. Tracking Information

Once your order has been shipped, you may receive a shipping confirmation email containing your tracking information, where available.

Tracking information may take some time to become active after the shipment has been handed over to the carrier.

5. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information.

If you provide an incorrect or incomplete address, please contact us as soon as possible.

Once an order has been shipped, we may not be able to change the delivery address.

Additional shipping costs caused by an incorrect address may be the customer's responsibility.

6. Delayed or Lost Packages

If your package is significantly delayed or appears to be lost, please contact us with your order number.

We may work with the shipping carrier to investigate the shipment.

Please note that delivery delays caused by the carrier, customs, weather, or other circumstances outside our control may not be considered a failure to fulfill the order.

7. Customs, Duties and Taxes

For international orders, customs duties, import taxes, VAT, or other charges may apply depending on the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Customs clearance procedures may also cause additional delivery delays.

8. Delivery Attempts

The shipping carrier may make one or more delivery attempts depending on its policies.

If a package cannot be delivered because the customer is unavailable, provides an incorrect address, or fails to collect the package, additional shipping or reshipping charges may apply.

9. Damaged Packages

If your package arrives visibly damaged, please take photos of the package and product before disposing of any packaging materials.

Contact us as soon as possible at support@mewvinta.com with your order number and relevant photos/videos so that we can investigate the issue.

10. Contact Us

If you have questions about shipping or your order, please contact us:

Brand Name: Mewvinta

Email: support@mewvinta.com

Phone: +1 (816) 579-1972

We will do our best to assist you as quickly as possible.