Return & Refund Policy

Last Updated: [01 sep 2026]

Thank you for shopping with Mewvinta  . We want you to have a smooth and satisfying shopping experience. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

1. Returns

We accept returns within [ 7 ] days of delivery.

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must be returned with its original packaging, tags, and accessories, where applicable.
• You must provide proof of purchase or your order number.
• The item must not be damaged, altered, washed, or used.

Some products may not be eligible for return due to hygiene, safety, or other restrictions. Any non-returnable products will be clearly mentioned on the product page.

2. Damaged, Defective or Incorrect Items

Please inspect your order as soon as you receive it.

If you receive:

• A damaged item
• A defective product
• The wrong product
• A missing item

Please contact us within [ 7 ] days of delivery.

For faster assistance, please provide your order number and clear photos/videos showing the issue.

After reviewing your request, we may offer a replacement, refund, or another appropriate solution.

3. Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

If your refund is approved, the refund will be issued to your original payment method.

Depending on your payment provider or bank, it may take additional business days for the refunded amount to appear in your account.

4. Return Shipping

Unless the item is damaged, defective, incorrect, or otherwise covered by our policy, the customer may be responsible for the cost of return shipping.

Return shipping costs may be deducted from the refund where applicable.

For damaged, defective, or incorrect items, please contact us before sending the product back.

5. Exchanges

If you would like to exchange an item, please contact us first.

Exchanges are subject to product availability. If the requested item is unavailable, we may provide a refund or another available solution.

6. Order Cancellation

If you wish to cancel your order, please contact us as soon as possible after placing the order.

Once an order has been processed or shipped, cancellation may no longer be possible. In such cases, you may need to follow our return procedure after delivery.

7. Non-Returnable Items

The following items may not be eligible for return:

• Items marked as final sale
• Personalized or customized products
• Used, washed, or damaged items caused by the customer
• Products without their original packaging or tags, where applicable
• Gift cards
• Certain hygiene-sensitive products

Additional exclusions may apply depending on the product.

8. Refund Delays

If you have not received your refund after the expected processing period:

1. Check your bank or payment account again.
2. Contact your payment provider or bank.
3. If you still have not received the refund, contact us at Support@mewvinta.com

9. How to Request a Return or Refund

To request a return or refund, please contact us with the following information:

• Full Name
• Order Number
• Product Name
• Reason for Return/Refund
• Photos or videos of the product, if applicable

Contact Information

Email: support@mewvinta.com

Phone: +1 (929) 737-0350

Brand: Mewvinta

Our customer support team will review your request and provide you with the next steps.

10. Policy Updates

We reserve the right to update or modify this Return & Refund Policy at any time. Any changes will be posted on this page with an updated 01 sep 2026 date.

By placing an order with Mewvinta., you acknowledge and agree to the terms of this Return & Refund Policy.